Picking Up Recognition Documents

Even though university buildings are open as of July 1st, 2020, we are still not able to hold office hours in person. Students who need to receive their confirmations of recognition (Anerkennungsbescheid) can sign up for a slot in advance in order to come to the SSS office.

More information about signing up here

No Office Hours

Due to the COVID-19 pandemic the SSS office will stay closed from Monday, 11 March 2020 onwards until further notice. 

New: From Tuesday, 26 May 2020 we are offering telephone support on Tuesdays and Thursdays between 11 am and 12 pm. 

Otherwise, we are working remotely and are available to answer questions and process requests per email. If you want to submit any documents please use your official u:net email account and include all relevant information in your email. Unfortunately, under the current circumstances some of our services are limited at the moment. 

If you have any questions, please send us an email and we will get back to you as soon as possible.

Opening hours & telephone support

Opening hoursTelephone support
(Dept, 1st floor, Room 3F-O1-02.A)(+43-1-4277-451-13)
Monday    10.00-11.0011.00-12.00
Tuesday13.00-14.00 11.00-12.00
Thursday*13.00-14.00 11.00-12.00
Fridayno opening hoursno telephone hours

*Extended Thursday

Every 2nd Thursday of the month (except during semester break), the SSS is open from 16.00 to 18.00 in addition to our regular opening hours.

 Outside of our opening hours

Outside of our opening hours, our team is busy processing your applications and responding to your e-mails. Please understand that we cannot be available for you personally during that time.

Applications of any type can also be handed in via our postbox, which can be found to the right of the glass doors leading to the SSS. If you use the postbox, please make sure that your documents stay together (i.e. staple, clip or otherwise bind them together, or put them in a folder or envelope).

Where to find us